Customer Support

We are here to assist you with any questions, concerns, or issues with your order. Please reach out to our dedicated support team or see our Frequently asked questions and Shipping and return policy.

Electrophysiology products

For support with LuxDx products, cardiac rhythm management (CRM) devices, or diagnostics-related products, please contact us below.

(855) 221-5686, option #1

Email: usccecommerce@bsci.com

Mon - Fri 9:00AM - 5:30 PM EST

All other products

(877) 272-3340

Email: ecommerceteam@bsci.com

Mon - Fri 9:00AM - 5:30 PM EST

Capital equipment support

(800) 949-6708

Email: CEtechsupportUSA@bsci.com

Mon - Thu 8:00AM - 7:00 PM EST

Fri 8:00AM - 6:00 PM EST